“Prior to working with Mac Concierge we struggled with an unstable file server and felt lost when we had problems with the Windows computers in our mostly Mac office. Now we have stability, and a great resource for moving forward with new technology projects. We feel very fortunate to be working with Mac Concierge!”
Nicole Santomasso
InterExchange, Inc.
Director of Operations
“Everyone that runs a small business is dependent on their IT services. It is the most important tool, essential to success or failure. Since my introduction to Joe Peng of Mac Concierge our interior design business has been running with greater efficiency. He is professional, resourceful and always just a phone call away. He is one asset one cannot not afford to have in one’s database.”
Kim Depole
Depole Design
Founder
“Mac Concierge has been a successful and timely resource when troubleshooting is necessary. In addition, their recommendations and consideration of our individual needs, have been an essential support to the overall efficiency and success of our business. The highest recommendations for Mac Concierge.”
April Magen
Magen H Gallery
GALLERY DIRECTOR
“We trust completely in Mac Concierge’s ability to provide us with prompt, intelligent and quality solutions for our publication’s computing needs.”
Carol J. Ott
Habitat Magazine
PUBLISHER & EDITOR-IN-CHIEF
“Mac Concierge is one of the best consultant firms that I’ve ever worked with, and I’ve worked with most of the firms in New York City over the past 15 years. They are reliable and extremely knowledgeable. They are always available when we call, and have never let us down when we needed them. I not only recommend them highly to my clients, but use them for my own company as well, which shows how much trust I put in them.”
Tanya Van Sant
ArtBase Incorporated
Founder
“It can be daunting or at least frustrating trying to find the right IT consultant. What we’ve found with Joe Peng and Mac Concierge is someone who pays attention to the very specific needs and desires we have as a company and as individuals, and who tailors his approach to those needs. When we expanded our studio to include a second practice in Toronto, we had every reason to believe Joe would get the two practices running seamlessly. He’s been instrumental in the success of our expansion.”
Brian O’Brian
omas
Co-Founder
“When I came to Aperture in October 2004, there were frequent server outages, recurring IT problems and employees irritated by both. The IT firm engaged at that time seemed to fix the same problems over and over again at great expense…I contacted Mac Concierge, and they recommended and implemented a new server configuration in a virtually seamless fashion. The result was to eliminate server outages which increased our productivity and at the same time significantly reduced our monthly IT costs. To say that I am very happy with the service performed by Mac Concierge is a great understatement!”
Michael Culoso
Aperture Foundation
DIRECTOR OF FINANCE AND ADMINISTRATION
“You’ve recommended and installed the best-functioning computer-printer-scanner set-up I’ve ever had. For someone like me, a non-technical late-learner on the computer, that’s been a tremendous blessing, and the result has helped to make my writing and editing work more efficient, easier, also more pleasant, to manage. I’m grateful for the quality attention you give to an individual, non-corporate customer like myself. And I’ve been amazed at how rapidly you’ve responded whenever I’ve called or emailed a question or a problem to you. At times it almost seemed as if you arrived at the door or called back just minutes after I hung up the phone or hit send.”
“Joe came to us through a referral from the Apple SoHo store. We were a small start up company. My husband and I are not what you would call computer savvy – so it was extremely important for us to find someone who could understand our basic needs, and guide us efficiently, correctly and honestly. Of course we first met Joe under dire circumstances, and he solved our problems within the first 20 minutes – this was only after having previously been on the phone with at least 5 different Mac specialists who were not able to help. Any time we have a problem, or just a question, Joe is very helpful, patient, and accommodating. He is very accessible and worth every penny.”
Joy and Peter Gryson
Gryson, Inc.
Founders
“I used the services of Mac Concierge and Joe Peng when my Macs ran into some trouble. Joe arrived on time and quickly fixed the issue in a professional manner. In addition Joe went beyond the call and gave us some nifty additional tips about our OS that has saved us much time and effort. Joe is pleasant and I would recommend him without hesitation.”
David Flaherty
David Flaherty Illustration
Illustrator
“Over the years our shop has had a number of Mac Consultants, most of whom, like New York City waiters, really wanted to be something else: designers, artists, actors, etc. Joe Peng, and Mac Concierge, are the exceptions to this rule: they are talented professionals who are in the business of helping real businesses that happen to use Macs.”
William F. Campbell
Campbell Lewis Communications, NYC
PARTNER
Position
“Joe Peng is one of those rare people in the IT universe who actually work backward from your unique office environment towards a personalized system that is correct for your business model and size….he is more of an IT Partner than simply an Internet Technician….”
Craig Konyk
Konyk Architecture
Owner
“Joe Peng is an experienced mac computer and IT specialist, able to respond to technical assistance quickly. Because his very hands-on working method it is always a pleasure to have him come in our studio to fix things. In strategic point of view, Joe has a good insight as to organize a (digital) designers’ studio in terms of the latest developments of hardware and technology.”
Roger van den Bergh
Onoma, LLC
Co-Founder
“What do you want in an IT professional? Competence, of course. Responsiveness, certainly. Trustworthiness, critically. And someone you actually like working with – well, that’s a bonus. Sounds easy, but as we all know, someone who meets all these criteria, even in a huge place like New York, is a rare gem. Joe Peng is that rare gem, and Parasol is pleased – and fortunate – to have found him.”
Andrea Werbel
Parasol Marketing
Managing Director
“Joe has been my saving grace, many MANY times!! every not-so-savvy computer user like me need some one like Joe. he’s always there for me and gets out of a jam every time!”
Nora Kogan
St.Kilda Jewelry
Owner
“I have worked with Mac Concierge and Joe for years and his knowledge continues to astonish me. There seems no minor emergency that he cannot solve, no messy dilemma he will not parse through. He is always on call, always on time, and invariably correct. He works Mac miracles.”
Lea Carpenter
Writer
“Whenever I find myself in a panic situation of the “Mac not working” variety, I call Joe. He is the calm in the storm.”
Steve Hill
Steve Hill Design
Art Director
“Working with Mac Concierge is like having your own personal trainer or massage therapist for your computers. Joe Peng keeps our network running fast and efficient. He’s patient too and doesn’t mind that we don’t know a byte from a URL.”
Steven Lowy
Portico New York, Inc.
President
“Joe Peng is so efficient in his work that he has become invaluable to our business. In fact, if we are working offsite, I refuse to do the job unless Joe is our IT support. He’s that good.”
Cheminne Taylor-Smith
InFurniture Magazine
Editor in Chief
“Mac Concierge and Joe have been terrific. Whenever I have problems with my Macs, desktop and laptop, he responds quickly and the problem is fixed. I would reach out to him anytime.”
George Nicolau
Arbitrator
“Don’t let the name fool you, Mac Concierge is an expert in PC too. There is no one else I would consider calling for my computer needs.”
Natalie Moar
Public Relations Expert
“Joe Peng and Mac Concierge has always been there for us in every emergency. He’s the one we’ve stuck with (and we’ve been through a few…) and it has truly been to our benefit. His knowledge is expansive and in trying to fit our Macs into a PC environment he’s been invaluable. I would highly recommend Joe to anyone – Mac or PC.”
Kenneth H. Walker
WalkerGroup/Designs
Founder
“Simply put, Mac Concierge provides the best computer servicing I have ever encountered. Joe Peng is a master at what he does. Whether it be his on-site visits or telephone assistance, he is always professional, amiable, patient and FAST. He is an invaluable asset to our company.”
Bruce Sussman
Appoggiatura Music, Inc.
President
“I am not a tech person…I was fortunate to have Mac Concierge and Joe. He upgraded all my systems, taught me how to use them and got me to the point of self sufficiency. He was always available and attentive demonstrating patience with a neophyte. He created a secure world of learning and progress. I applaud his competence and range of skill and would advise all who need help to grab him before he is overbooked.”
Dr. A.M. Stromberg
Position
“I cannot speak highly enough about the services we receive from Mac Concierge Inc. Joe Peng is like no other IT consultant/technician I’ve ever had. He is always there when I need him – day or night – and consistently comes up with solutions and systems for my business that are both creative AND effective! His extensive knowledge, expertise, and above all, calm demeanor is unparalleled.
I consider Joe and Mac Concierge an invaluable member of my office team.”
Vernon Jolly
Vernon Jolly Inc.
Position
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